jili4 Privacy Policy

1 Introduction

jili4 is committed to protecting the privacy and personal data of all users of the jili4 online gaming platform. This Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

This Policy applies to all personal data collected through the jili4 website at jili4.app, the jili4 mobile web platform, and any related services, communications, or interactions you have with jili4. It covers data collected during account registration, identity verification, gameplay, financial transactions, customer support interactions, and general platform use.

Please read this Policy carefully. If you have questions about how jili4 handles your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jili4 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes through the jili4 platform. As PIC, jili4 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

jili4 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. The DPO can be contacted at the details set out in Section 14 below.

3 Personal Data We Collect

3.1 Data You Provide Directly

When you register for a jili4 account or use our services, we collect the following categories of personal data that you provide to us:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., PhilSys National ID number, passport number, driver's license number);
• Contact Data: Philippine mobile number, email address, and residential address;
• Financial Data: GCash or PayMaya account details, bank account information (for bank transfer transactions), and transaction history on the jili4 platform;
• Verification Data: Copies of government-issued identification documents and selfie photographs submitted for Know Your Customer (KYC) verification purposes;
• Account Data: Username, password (stored in hashed form), account preferences, and communication preferences.

3.2 Data Collected Automatically

When you access and use the jili4 platform, we automatically collect certain technical and usage data, including:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers;
• Usage Data: Pages visited, games played, session duration, click patterns, and navigation paths within the platform;
• Transaction Data: Records of all deposits, withdrawals, wagers, game results, and bonus transactions associated with your account;
• Location Data: General geographic location derived from your IP address, used to verify eligibility and comply with geographic restrictions.

3.3 Data from Third Parties

jili4 may receive personal data about you from third-party sources in limited circumstances, including from payment service providers (e.g., GCash, PayMaya) for transaction verification purposes, from identity verification service providers during KYC processing, and from regulatory or law enforcement authorities where legally required.

4 How We Use Your Personal Data

jili4 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jili4 account, including processing your registration, verifying your identity, and managing your account settings;
• Service Delivery: To provide you with access to jili4's games, live casino, and other platform features, and to process your deposits, withdrawals, and wagers;
• Identity Verification (KYC): To verify your identity and age (21+) as required by Philippine gaming regulations and anti-money laundering laws;
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and PAGCOR regulatory requirements;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other security threats;
• Customer Support: To respond to your inquiries, complaints, and support requests, and to maintain records of our communications with you;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the jili4 platform ;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent or where we have a legitimate interest in doing so, subject to your right to opt out at any time.

5 Legal Basis for Processing

jili4 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide you with access to the jili4 platform and its services in accordance with our Terms & Conditions;
• Legal Obligation: Processing is necessary to comply with applicable Philippine laws, including KYC requirements under the AMLA, age verification requirements under gaming regulations, and reporting obligations to PAGCOR and the AMLC;
• Legitimate Interests: Processing is necessary for jili4's legitimate interests in preventing fraud, ensuring platform security, improving our services, and conducting responsible gaming monitoring, provided those interests are not overridden by your rights and interests;
• Consent: Where required by law, jili4 will seek your explicit consent before processing your personal data for specific purposes, such as sending direct marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Disclosure

6.1 Service Providers

jili4 may share your personal data with carefully selected third-party service providers who assist us in operating the jili4 platform. These include payment processors (GCash, PayMaya, and Philippine banking partners), identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection service providers. All third-party service providers are contractually required to process your data only on jili4's instructions and to maintain appropriate security measures.

6.2 Regulatory & Legal Disclosures

jili4 may disclose your personal data to regulatory authorities, law enforcement agencies, and government bodies where required by Philippine law or where jili4 is legally compelled to do so. This includes disclosures to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and the Philippine National Police (PNP) or National Bureau of Investigation (NBI) where legally required.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jili4's business, your personal data may be transferred to the acquiring entity as part of that transaction. jili4 will notify you of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.

6.4 No Sale of Personal Data

jili4 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Any sharing of personal data is limited to the purposes described in this Policy.

7 Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jili4 platform. They help jili4 recognize your device, maintain your session, and remember your preferences. jili4 also uses similar technologies such as web beacons and local storage for comparable purposes.

7.2 Types of Cookies We Use

• Essential Cookies: Required for the jili4 platform to function correctly. These include session cookies that keep you logged in during your visit and security cookies that help protect your account. These cannot be disabled without affecting platform functionality;
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience;
• Analytics Cookies: Used to collect aggregate, anonymized data about how users interact with the jili4 platform, helping us identify areas for improvement. This data does not identify you personally;
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may prevent you from accessing certain features of the jili4 platform, including logging in to your account. jili4 does not use third-party advertising or cross-site tracking cookies.

8 Data Security

jili4 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and jili4's servers;
• Encryption of sensitive data at rest, including financial data and identity verification documents;
• Role-based access controls ensuring that only authorized jili4 personnel can access personal data, and only to the extent necessary for their role;
• Regular security assessments, vulnerability scanning, and penetration testing of jili4's systems;
• Multi-factor authentication requirements for access to systems containing personal data;
• Incident response procedures for detecting, reporting, and responding to personal data breaches in accordance with NPC notification requirements.

9 Data Retention

jili4 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a period of five (5) years following account closure, as required by AMLA and gaming regulatory requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA record-keeping obligations;
• KYC & Identity Verification Documents: Retained for five (5) years following account closure or the completion of the business relationship;
• Customer Support Records: Retained for three (3) years from the date of the interaction;
• Marketing Consent Records: Retained for as long as you remain a jili4 account holder, or until you withdraw your consent, whichever is earlier.

Upon expiry of the applicable retention period, jili4 will securely delete or anonymize your personal data in accordance with its data disposal procedures, unless retention is required by a specific legal obligation or ongoing regulatory investigation.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jili4:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy;
• Right of Access: The right to request a copy of the personal data jili4 holds about you and information about how it is being processed;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data jili4 holds about you;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili4's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jili4's legitimate interests;
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jili4 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact jili4's Data Protection Officer using the contact details in Section 14. jili4 will respond to verified requests within thirty (30) days. jili4 may need to verify your identity before processing your request.

11 Children's Privacy

The jili4 platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. jili4 does not knowingly collect personal data from individuals under the age of 21. If jili4 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be deleted, and any funds will be returned via the original payment method after verification.

If you are a parent or guardian and believe that a minor has registered for a jili4 account, please contact our support team immediately so that we can take appropriate action.

12 International Data Transfers

jili4 primarily stores and processes personal data within the Philippines. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software providers operating internationally.

Where such transfers occur, jili4 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law. jili4 will not transfer your personal data to countries that do not provide an adequate level of data protection without implementing appropriate safeguards.

13 Changes to This Privacy Policy

jili4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform features. The date of the most recent revision is displayed at the top of this page.

Where changes are material, jili4 will notify registered users via email or an in-platform notification prior to the changes taking effect. Your continued use of the jili4 platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how jili4 protects your personal data.

14 Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jili4's handling of your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.